Reading progress update: I've read 89 out of 279 pages.

People Skills - Robert Bolton

'I want to hear you accurately, so I'll need to check out what I hear at crucial points to be as sure as I can that my meanings match your meanings. I get an inkling of what your meanings are from your words, your tone of voice, your face, gestures, and body movements. But its only an inkling. I must check it out at times by replaying what I heard for your approval, until you agree that you have been heard.

I want to hear deeply, clearly, accurately enough that I am able - to some real extent - to feel what you feel, hurt a bit where you hurt, and want for you the freedom to be all you are becoming.'

 

-David Augsburger.